File Tracking System

The File Tracking System is an online barcode-based tracking system implemented in all departments, districts to monitor and track official work files, summaries, and notes. The system enables the Chief Secretary/Secretary to overview file pendency and workload in all departments. PMRU monitor file pendency and share the latest updates with the Chief Secretary who then issues directives to concerned Secretaries to follow-up and expedite the work. As a result, the file pendency has drastically reduced in the past few months.

Features

Barcode-Based Tracking of Files
File History
Centralized Dashboard
File Pendency
Workload Analysis
Efficiency Tracking
Linkages with ACR/PER
Citizen application tracking via Citizen’s Portal App

Features Provisions

Extension to e-Office (Complete Paperless Office)
Revisiting offices/departments based on workload analysis

Implementation Status

The system is implemented in all offices of Khyber Pakhtunkhwa (Implemented in 2800 units/sections (73% are active)

How It Works

A dashboard based access is provided to all line departments, attach units, districts for managing their own employees
Establishment department has centralized access to all the records of officer/officials in the province
The focal person (establishment or general wing) to providing the details of basic bio data, qualification, service history, training, inquiries and dependent information
Filters, analytics, and drill-down reports are available for the consumption of HR data at Department level.
The department ensures the compliance of updated information about their employees and their associated information.